When you are at medical school, chances are you will have an idea of how you want your future to pan out. While working in a fast-paced environment such as surgery or an ER department can be enticing for some, setting up their own practice and seeing patients as primary care physicians is the ultimate goal.
But medical school doesn’t teach you all you need to know about opening up your own practice, and as such, MDs aren’t always fully equipped to go it alone when it comes to operating successful medical procedures.
Regardless of whether you are yet to open up your own facility or need help supporting one already up and running.
This post looks at some ways you can streamline how you work and some tips for operating a successful medical facility that is thriving and attractive to a wide range of patients.
Don’t take on duties that don’t necessitate the use of an MD exclusively. If you wouldn’t pay another physician to do these jobs, then you shouldn’t be doing them personally. Examine your activities regularly, and solicit suggestions from your employees on how to make them more efficient. Distribute as many administrative responsibilities as you can without jeopardizing your understanding of the practice’s operations. For small groups, when your practice manager or administrator isn’t equipped to accept many delegations, assist them in developing the necessary abilities.
Young patients are eager to have a healthcare experience that is electronically accessible, and you can quickly provide them with one through cost-effective technical changes. In place of calling your clinic, patients should be able to download their lab results via your site, saving them time and frustration. Patients who are pleased with the level of convenience provided by your clinic will be more inclined to recommend you to friends and family members.
And this can free up the staff who can be better utilized elsewhere.
Knowing how your money is being spent, what is coming in, and being paid out is vital. Monitoring your contracts can be time-consuming and complicated. Over things being overlooked or invoices not being collected and so on, make sure you have an effective hospital contract management software to help you stay on top of all of your contacts and your financial activity without having to search through everything yourself manually.
Hire an Administrator
That medical care is precisely what your existing patients require when it comes to determining their problems. Still, if you’re the only doctor who provides primary care, you can’t afford to be distracted by the administrative aspects of running a medical business as well.
This is where the role of the practice administrator comes in. With the help of an administrative assistant, you can explore new possibilities for improving the efficiency of your practice.
Keep in mind that you should always make sure you understand how your practice runs before you begin. Investment in administrative employees is a wise practice expense, but it is equally important not to lose control of your business.
Collect Co-payments Upfront
If it’s necessary, collect them before providing the service to the customer. Because patients are frequently in a rush, it is easy for them to leave after their appointment. Keep in mind that collecting the co-pay is a requirement under most managed care contracts. Furthermore, co-pays can be a significant source of revenue – as long as you don’t have to incur the expenditure of billing for them first. Make it a point to avoid having to bill for sums less than $10.
It is possible to increase the number of patients in your office and expand your practice by responding to local demands in a thoughtful and timely manner. Being responsive means that, for example, if you see an increase in the number of patients, make sure you have enough employees to handle the situation. Expand existing services by hiring additional staff, and if possible, introduce new services to suit the requirements of new patients as they come in. You can strategically market the new services to your target audience by developing a marketing plan.
Focus on Patient Care
Finally, you need to make sure you give all of your patients the time and dedication they require when visiting your practice. If patients are dissatisfied with the service, they receive they will simply cook for a new physician who will cater to their needs.
So spend time making sure you put patients first and put them as a priority, ensuring they have an excellent experience on the whole with all aspects of their visit and care, not just for their appointment.